- When I tell the story of sharing with a client what we give up…and that they may really care about…to be great at our core, I often get a “wow, Todd, that was bold!” I truly believe it would have been bolder…and maybe a lot less smart…not to! Here’s why!
Unleash 2020 Summit – Todd Caponi – Sales Empathy, How Buyers Decide, Prioritize and Buy
This was the top registered and top-rated #keynote from Outreach's "Unleash 2020 Virtual Summit", which took place in May of 2020. In this session, attendees learned what true Sales Empathy is. Beyond the cliche, they learned the behavioral science around buyer...




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