How not voting is a lot like a buyer not making a decision - and how one politician reminded me how to stand out in sales

Didn’t Vote? Kinda Like Deciding For the Status Quo.

Nov 5, 2018 | Blog

Tomorrow is election day here in the US – a day that politicians must feel similar to how salespeople feel on the last day of the fiscal year. Itโ€™s my hope that youโ€™ll get out and vote, but, from a decision science perspective, I understand why some of you wonโ€™t.

SBI says 60% of sales qualified opportunities end in a โ€˜no decisionโ€™. Thatโ€™s actually worse than the percentage of Americans who made โ€˜no decisionโ€™ by NOT voting in the 2016 elections, which was 42%.

Why do sales opportunities so often end in a no decision? Typically itโ€™s because the buyer-perceived level of effort / opportunity cost isnโ€™t worth the potential result / value. Often, when neither choice feels like a great choice, and thereโ€™s an opportunity to put time, energy and resources into something else, making no choice is the easiest path. Could that also speak to why people donโ€™t vote?

Two competitors, both presenting themselves as though theyโ€™re perfect, both positioning their competitor as garbage. The lack of honesty and transparency drives the buyer to do their own homework and reach their own conclusions. Feels a lot like political messaging, eh? Sounds a lot like some competitive sales pursuits Iโ€™ve seen, too!

In every interaction, you’re either building trust or eroding it.

How can you stand out?

In Saturdayโ€™s mail, I received aย handwrittenย letter from our State Representative, Tom Morrison. In it, he congratulated me on my book, and told me a story of how he embraced transparency in a former cleaning business his family once owned. I donโ€™t know Tom personally. Iโ€™m guessing he saw an article about me and my new book in the local newspaper last week. He represents the 54th district here in Cook County, Illinois – populated by probably around 100,000. He took the time to write me a letter, and in it, there’s no mention of the election – and he doesn’t ask for my vote.

Make yourself worthy of being a good choice for your buyer. Embrace transparency. Embrace your flaws. Position yourself as between a 4.2-4.5 instead of a perfect 5.0.

Imagine if all politicians did that?

How can you stand out?

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