Tomorrow is election day here in the US – a day that politicians must feel similar to how salespeople feel on the last day of the fiscal year. Itโs my hope that youโll get out and vote, but, from a decision science perspective, I understand why some of you wonโt.
SBI says 60% of sales qualified opportunities end in a โno decisionโ. Thatโs actually worse than the percentage of Americans who made โno decisionโ by NOT voting in the 2016 elections, which was 42%.
Why do sales opportunities so often end in a no decision? Typically itโs because the buyer-perceived level of effort / opportunity cost isnโt worth the potential result / value. Often, when neither choice feels like a great choice, and thereโs an opportunity to put time, energy and resources into something else, making no choice is the easiest path. Could that also speak to why people donโt vote?
Two competitors, both presenting themselves as though theyโre perfect, both positioning their competitor as garbage. The lack of honesty and transparency drives the buyer to do their own homework and reach their own conclusions. Feels a lot like political messaging, eh? Sounds a lot like some competitive sales pursuits Iโve seen, too!
In every interaction, you’re either building trust or eroding it.
How can you stand out?
In Saturdayโs mail, I received aย handwrittenย letter from our State Representative, Tom Morrison. In it, he congratulated me on my book, and told me a story of how he embraced transparency in a former cleaning business his family once owned. I donโt know Tom personally. Iโm guessing he saw an article about me and my new book in the local newspaper last week. He represents the 54th district here in Cook County, Illinois – populated by probably around 100,000. He took the time to write me a letter, and in it, there’s no mention of the election – and he doesn’t ask for my vote.
Make yourself worthy of being a good choice for your buyer. Embrace transparency. Embrace your flaws. Position yourself as between a 4.2-4.5 instead of a perfect 5.0.
Imagine if all politicians did that?
How can you stand out?






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