How not voting is a lot like a buyer not making a decision - and how one politician reminded me how to stand out in sales

Didn’t Vote? Kinda Like Deciding For the Status Quo.

Nov 5, 2018 | Blog

Tomorrow is election day here in the US – a day that politicians must feel similar to how salespeople feel on the last day of the fiscal year. It’s my hope that you’ll get out and vote, but, from a decision science perspective, I understand why some of you won’t.

SBI says 60% of sales qualified opportunities end in a ‘no decision’. That’s actually worse than the percentage of Americans who made ‘no decision’ by NOT voting in the 2016 elections, which was 42%.

Why do sales opportunities so often end in a no decision? Typically it’s because the buyer-perceived level of effort / opportunity cost isn’t worth the potential result / value. Often, when neither choice feels like a great choice, and there’s an opportunity to put time, energy and resources into something else, making no choice is the easiest path. Could that also speak to why people don’t vote?

Two competitors, both presenting themselves as though they’re perfect, both positioning their competitor as garbage. The lack of honesty and transparency drives the buyer to do their own homework and reach their own conclusions. Feels a lot like political messaging, eh? Sounds a lot like some competitive sales pursuits I’ve seen, too!

In every interaction, you’re either building trust or eroding it.

How can you stand out?

In Saturday’s mail, I received a handwritten letter from our State Representative, Tom Morrison. In it, he congratulated me on my book, and told me a story of how he embraced transparency in a former cleaning business his family once owned. I don’t know Tom personally. I’m guessing he saw an article about me and my new book in the local newspaper last week. He represents the 54th district here in Cook County, Illinois – populated by probably around 100,000. He took the time to write me a letter, and in it, there’s no mention of the election – and he doesn’t ask for my vote.

Make yourself worthy of being a good choice for your buyer. Embrace transparency. Embrace your flaws. Position yourself as between a 4.2-4.5 instead of a perfect 5.0.

Imagine if all politicians did that?

How can you stand out?

0 Comments

Other Articles You Might Enjoy

When you see a stat, ask “why is that?”

When you see a stat, ask “why is that?”

"Stop, drop and roll." "Click it or ticket." And my horrifically cheesy new one: "When you see a stat, ask "why is that?" But hey, when it's important, cheesy prevails. So let's practice this new one. How do you react when you see a stat like this one: “It takes an...

read more
You might be an old-school sales leader if…

You might be an old-school sales leader if…

If you believe your employees are leaving because you’re not paying enough, your problem-ship probably left the dock long ago, and you missed it. Had a fun discussion while teaching a sales leadership workshop in Dallas yesterday. It’s rare when everyone agrees on...

read more
Todd Caponi
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.