How watching Rob Gronkowski handle questions about his retirement reminded me of how bad decisions get made. Never make decisions during highs or lows, big wins or big losses. In this video, I talk about what I do - and have done every quarter for the past ten years.

Are you subconsciously telling people that nobody cares about what you're selling in how you're scheduling meetings? Here's a quick tip to better draw people in.

Is your senior leadership team helping you figure out what types of emails stand out TODAY? What worked yesterday and worked today likely won't work tomorrow. Stay in front, and always be adjusting by soliciting ideas from those who are getting tons of email...