Sales Confidence: It smells & it’s contagious.
A key function of the role of a leader or as a salesperson is the “transfer of confidence”. Leaders transfer confidence to sellers. Sellers transfer confidence to their potential clients. In other words, confidence is everything – and sales enablement plays a...
EXPECTATION SETTING, not customer service, is the New Marketing
Google search “Customer Service is the New Marketing” – and your screen will fill up with articles by that title. I am not buyin’ it! I, instead, believe more that “Expectation Setting is the New Marketing”. Have you ever been to The Weiner Circle in Chicago? By...
How to handle, “We won’t be able to get this signed before month-end”
I originally wrote this as a short post for LinkedIn, but due to it’s on-fire-ness, wanted to make sure you all could use it as well in case you didn’t see it there… It’s the last week of the quarter – and you just received a note from...
Suck at gift wrapping? Well here’s some good news for you – and transparent sellers.
It’s crunch time! Last minute shopping followed by the frustration of wrapping presents. Well, there’s good news if you suck at the wrapping part! In a recent study1 done by the University of Nevada recently published in the Journal of Consumer Psychology...