The Downside of Auto-Renewals
The Downside of Auto-Renewals (and how they masquerade your churn) There’s a special shampoo my daughter loves. She used it consistently. The website where my wife orders it from offers a subscription. You can specify how often you want it, sign up, and get a healthy...
Four Ways to Get Sales Accountability Right
Four Ways to Get Sales Accountability Right “Accountability” Did you just tense up? I feel it the minute the words leave my mouth in leadership workshops – and some of it may be PTSD from leaders I’ve worked for before. There’s a vibe around the concept...
Don’t Be A Dunderblitzen – a Sales Leadership Parable from 1909
It’s the story for so many – great at selling, promoted into leadership without training or a holistic understanding of what the role actually is. In today’s episode, I share a parable written by Worthington C. Holman in 1909 about a medieval...