Appointment Scheduling: The Nuances of Perceived Demand

Appointment Scheduling: The Nuances of Perceived Demand

Picture this. You’re walking down the street (post-Covid) craving a good coffee. Up ahead, there are two coffee shops you’ve never heard of…one on the left, one on the right. The one on the left looks empty from the outside. The one on the right, though, is...
Cyber Monday Lessons For the B2B Salesperson

Cyber Monday Lessons For the B2B Salesperson

Happy Cyber Monday! Can I ruin the fun of it? When you’re buying online – pretend the website is a human being selling to you. What are those sites doing right – and doing wrong – and what lessons can you learn from them? I see 3 big ones,...
Cyber Monday Lessons For The B2B Salesperson

Cyber Monday Lessons For The B2B Salesperson

Today is a huge day for the salesperson-in-the-form-of-a-website. i.e., the online retailer. For you, the salesperson-in-the-form-of-a-human-being, there are lessons to learn from what they are getting right…and getting wrong today! I believe there are three big...
The Salesman’s Creed – circa 1905

The Salesman’s Creed – circa 1905

Wednesday evening, I sat on the couch with Salesmanship Magazine from 1905. And there it was…”The Salesman’s Creed”. Being a nerd like I am, I excitedly told my wife, who, needless to say, wasn’t as excited about this find as I was. I...
Todd Caponi
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